If you have specific products that require different preparation time, you can set them up using the “Preparation time” override.
Example Scenario: A custom bouquet takes longer to prepare than a standard one.
You can create overrides using either product tags or SKU codes.
Note: To add a tag or SKU to your products, Go to Shopify Admin → Click Products → Select a product → Add a tag or SKU → Click Save.
Here is how to do it:
1. Go to the Product overrides section and click the “Add Override” button.
2. Select “Preparation time” as the override Type.
3. Enter the product tag(s) and click the “Add” button.
Note: For product variants with different conditions, use SKU codes instead. Click the dropdown next to SKU Codes, select Partial Match or Exact Match, and enter the codes.
4. Enter the preparation time for your product. It can be the same for Local Delivery or Store Pickup, or different for each fulfillment type.
5. To set different preparation time for Store Pickup, switch to the Store Pickup tab.
6. Disable “Same as local delivery” to configure separately. Otherwise, click the “Save” button.
If you need further assistance, please contact our customer support team.