If you have specific products that need more or less time to prepare and ship, you can set it up using the “Preparation time” override.
Example Scenario: A custom bouquet takes longer to prepare than a standard one.
You can create overrides using either product tags or SKU codes.
Note: To add a tag or SKU to your products, Go to Shopify Admin → Click Products → Select a product → Add a tag or SKU → Click Save.
How to set product overrides by preparation time for shipping
1. Go to the Product Overrides section and click the “Add Override” button.
2. Select Product-based override by “Preparation time”
3. Enter the product tag(s) and click the “Add” button.
Note: For product variants with different conditions, use SKU codes instead. Click the dropdown next to SKU Codes, select Partial Match or Exact Match, and enter the codes.
4. Enter the preparation time for your product. You can set preparation time in days, hours, or minutes.

5. Click the “Save” button.
If you need further assistance, please contact our customer support team.
