Once a customer places an order, Shopify sends them a confirmation email automatically.
To include the pickup or delivery date and time in that email, you’ll need to make a small update in your Shopify settings.
1. Go to the Shopify “Settings” page.
2. Select the “Notifications” section.
3. Click the “Customer notifications” option.
4. Then, click on the “Order Confirmation” option.
5. Click on the “Edit code” button.
6. Find the word “Order summary” in the HTML codes.
7. Place the cursor after the </table>, click enter, and insert the code below:
{% if order.attributes['Order Due Date'] %}
<table class="container">
<br/>
<tr>
<td>
{% if order.attributes['Order Fulfillment Type'] == "Local Delivery" or order.attributes['Order Fulfillment Type'] == "Store Pickup" %}
<h4>{{order.attributes['Order Fulfillment Type']}} time</h4>
{% else %}
<h4>Order due at</h4>
{% endif %}
{{order.attributes['Order Due Date']}}
{% if order.attributes['Order Due Time']%}
{{order.attributes['Order Due Time']}}
{% endif %}
<br/>
{% if order.attributes['Order Location Address'] and order.attributes['Order Fulfillment Type'] == "Store Pickup" %}
<h4>Pickup Address</h4>
{{order.attributes['Order Location']}}
{{order.attributes['Order Location Address']}}
{% endif %}
<br/>
<h4>Additional details</h4>
{{order.attributes['Order Additional Details']}}
<br/>
</td>
</tr>
</table>
{% endif %}8. Click “Save” to apply the changes.
If you need help with adding the date and time details to your confirmation email, please contact our customer support team.