If you have specific products, product tags, or collections that are only available on specific dates and times, you can block out the availability time using the “Block out specific dates and times” override without affecting the rest of your store.
Example Scenario: Suppose your store normally offers delivery every Monday to Saturday, but a particular product cannot be delivered on Saturdays. You can create a Block Dates and Times override for that product and block Saturdays.
How to set product overrides by block dates and times
1. Under the Product overrides section, click on ‘Add overrides’
2. From the options given, click Create under the Block dates and times option.
3. Name your override. (Example: Same-day orders)
4. Choose how you want to apply the override:
- Specific products – Apply the rule to selected products.
- Product tags – Apply the rule to products with a specific Shopify product tag.
- Collections – Apply the rule to products in a selected collection.
If you select Specific products,
1. Click on Add products.
2. Choose the specific product(s) from the product list shown and press Add.
If you select Product tags,
1. Choose how you want the tag to match under Matching type.
If you choose Equal, the override will apply to all products with the entered tags.
If you choose Does not equal, the override will apply to all products without those tags.
2. Enter the tags in the given space and press Add tags.
If you select Collections,
1. Click on Add collections.
2. Choose the collection you wish to enable the override for and click Add.
The override will apply to the products included in the selected collection.
Create a blackout slot
1. Next, click on the Add blackout slot option.
2. Choose the date or a date range you wish to make the products unavailable.
3. If you wish to add a specific time to the blackout slot, click on the Date range with time slots checkbox.
4. Add a time frame and press Add.
5. To create multiple blackout slots, repeat the setup.
6. If you wish to configure different overrides for local delivery and store pickup, switch to the store pickup tab and disable the Apply local delivery settings to store pickup toggle.
7. Repeat the configuration for store pickup.
8. Press Save.
Override priority:
When the same product is included in multiple overrides, the following priority hierarchy is applied:
Specific Product >Product Tag >Collection
This priority system helps avoid conflicts when a product is included in multiple overrides. If you need to disable or change the priority setting for an override, please contact our customer support team
If you need further assistance, please contact our customer support team.